Privacy Policy

Welcome to royal panda, the premier destination for Royal Panda Online Betting in the Philippines. We are committed to protecting the privacy and security of our users' personal information.

This Privacy Policy explains how Royal Panda Philippines collects, uses, and protects your data when you visit our website, play Royal Panda Slots, or use our mobile applications. By using our platform, you consent to the data practices described in this policy.

To provide a professional Royal Panda PH experience, we collect the following types of information:

• Registration Data: Name, date of birth, gender, email address, and phone number.
• Payment Details: Transaction history, partially masked card details, and e-wallet information.
• Gameplay Activity: Records of bets placed, games played (including Royal Panda Casino live dealers), and win/loss records.
• Technical Information: IP address, device type, browser version, and operating system.

We gather data through several channels to ensure a seamless experience:

• Direct Input: Information you provide during registration or when contacting support.
• Automatic Tracking: We use cookies and similar technologies to track activity on Royal Panda Philippines.
• Third-Party Providers: Information from identity verification services and credit reference agencies.

Your data is processed for specific, legitimate business purposes:

• Account Management: Setting up and managing your Royal Panda Casino account.
• Transaction Processing: Ensuring secure deposits and fast withdrawals.
• Personalization: Tailoring bonuses and game recommendations to your preferences.
• Fraud Prevention: Monitoring for suspicious activity to maintain a fair environment.
• Regulatory Compliance: Meeting legal obligations set by Philippine gaming authorities.

Royal Panda PH does not sell your personal data. We only share information with:

• Payment Processors: To facilitate financial transactions.
• Regulatory Authorities: When required by law or PAGCOR regulations.
• KYC Partners: For identity verification and Anti-Money Laundering (AML) checks.
• Analytics Providers: To help us improve the Royal Panda Philippines user interface.

We employ enterprise-grade security to protect Royal Panda Casino players:

• SSL/TLS Encryption: All data transmitted is encrypted using 256-bit protocols.
• Secure Servers: Data is stored on high-security servers with limited physical and digital access.
• Regular Audits: We undergo frequent security assessments to identify and mitigate risks.

We use cookies to enhance your journey on the Royal Panda Online Betting platform. These include Essential Cookies (for login), Analytical Cookies (for site performance), and Marketing Cookies (for relevant promotions). You can manage cookie settings via your browser preferences.

As a user of Royal Panda Philippines, you have the right to:

• Access a copy of your personal data held by us.
• Request rectification of inaccurate information.
• Request deletion of your account and associated data (subject to regulatory retention).
• Opt-out of marketing communications at any time.

We retain your personal information for as long as you are a customer of royal panda. Following account closure, we are legally required to keep certain data for up to 5-10 years to comply with AML and tax regulations in the Philippines.

Royal Panda PH is strictly for individuals aged 18 years or older. We implement rigorous age verification processes. If we discover that a minor has attempted to open an account, all data will be purged and the account permanently blocked.

To provide global-standard Royal Panda Casino services, your data may be processed in servers located outside the Philippines. We ensure that such transfers are protected by standard contractual clauses and high-level encryption.