Introduction & Scope
This Privacy Policy applies to all services provided by Royal Panda Philippines, including our Royal Panda Casino, Royal Panda Online Betting platforms, and mobile applications. We ensure that your data is processed in accordance with the Data Privacy Act of the Philippines and international gaming standards.
Information We Collect
To provide a premium betting experience, Royal Panda PH collects several types of information:
- Registration Data: Full name, date of birth, email address, and mobile number.
- Payment Details: Information related to Gcash, Maya, or bank transfers used for Royal Panda Philippines transactions.
- Gameplay Activity: Records of Royal Panda Slots played, bets placed, and winning history.
- Device Information: IP address, browser type, and operating system for platform optimization.
How We Collect Data
We gather data through various touchpoints:
Direct Interaction
Information you provide when you register an account, fill out forms, or communicate with our 24/7 Royal Panda Casino support team.
Automated Technologies
As you navigate Royal Panda Online Betting, we automatically collect technical data using cookies and server logs.
Purpose of Data Usage
Your data is essential for the following operations at Royal Panda PH:
- Managing your account and providing access to Royal Panda Slots.
- Processing deposits and withdrawals securely.
- Personalizing your user interface and bonus offers.
- Fraud prevention and Anti-Money Laundering (AML) checks.
- Complying with PAGCOR and other regulatory requirements in the Philippines.
Data Sharing & Disclosure
Royal Panda Philippines does not sell your personal data. We only share information with:
- Payment Processors: To facilitate your financial transactions.
- Regulatory Authorities: When required by law or to protect against fraud.
- KYC Partners: To verify your identity and age for responsible gaming.
- Analytics Providers: To help us improve the Royal Panda Philippines user experience.
Data Security Measures
We implement bank-level security to protect Royal Panda Philippines players:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted.
- Secure Servers: Data is stored on high-security servers with limited access.
- Regular Audits: We undergo frequent security audits to identify and mitigate risks.
Player Rights
As a Royal Panda Philippines member, you have the right to:
- Access the personal data we hold about you.
- Request rectification of inaccurate information.
- Request deletion of your data (subject to regulatory retention laws).
- Opt-out of marketing communications at any time.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with Royal Panda Online Betting services. Following account closure, we retain data only to meet legal and regulatory obligations.
Age Restriction
Royal Panda Philippines strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the legal gambling age. Accounts found to be held by minors will be terminated immediately.
International Data Transfers
Your data may be processed in servers located outside the Philippines. We ensure that all international transfers are protected by standard contractual clauses and high-level encryption.
Policy Changes
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or a prominent notice on the Royal Panda PH homepage. Last updated: 2026.
Contact Information
If you have any questions regarding your privacy at Royal Panda Philippines, please contact our Data Protection Officer:
Email: [email protected]
Support: Available 24/7 via Live Chat on our platform.